Opportunities and considerations for small businesses experimenting with ChatGPT

For the past few months, the tech — and tech-adjacent — world has been fascinated by ChatGPT. A generative artificial intelligence (AI) tool that has been open for public use since late 2022, it’s designed to interact with humans to answer questions or develop content based on a prompt written in simple, conversational English rather than a complex data query.

ChatGPT has been used to write Valentine’s Day poems, plan a Thanksgiving menu and write other humorous outputs. It also has quickly become a research hub, programming tutor and source for writing inspiration. Famously, a leading tech news site used ChatGPT to write some of its articles, to varying degrees of success.

What is ChatGPT

For those who don’t follow AI news closely, ChatGPT leverages natural language processing (NLP) to understand, create and manipulate human language….

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