“It’s all about building relationships,” he said. “It’s very hard to do that online.”
On the other hand, short business meetings and employee training sessions may continue to be conducted online, which is less expensive than in person, said Grant Caplan, president of Procurigence, a consulting firm in Houston that advises companies on their spending for business travel, meetings and events.
Even as business travel has resumed, hotels, airlines and airports still have inadequate staffing. A survey of hoteliers by the American Hotel and Lodging Association, a trade group, released in October found that 87 percent of respondents were experiencing staffing shortages. Although that was an improvement over May, when 97 percent of respondents said they were short-staffed, the current findings do not bode well for smooth hotel stays.
Disruptions in flying, particularly in the United States and Europe…